Get Help with VirtualTablet
We’re here to help you get the most out of VirtualTablet and VirtualTablet: Bluetooth. Whether you’re experiencing technical issues, have questions about features, or want to share feedback, our support team is ready to assist you.
Contact Support
💬 Discord Community (Recommended)
Join our active Discord community for the fastest response! Connect with other VirtualTablet users, get help from our support team, and stay updated on the latest features.
Benefits of joining:
- Support from our team and community
- Tips and tricks from experienced users
- Early access to beta features
- Direct feedback channel to the development team
📧 Email Support
For detailed technical issues or private inquiries, reach out via email:
When contacting us, please include:
- Your operating system (Windows/macOS/linux version)
- Device model and OS version (Android/iOS)
- Description of the issue or question
- Any error messages you’re seeing
- Logs from the app
How to Find Logs
Log files help our support team diagnose issues quickly. Here’s how to locate them for your version of VirtualTablet:
For VirtualTablet Users
To access your log file vt_server_log.txt:
-
Through the app (easiest method):
VirtualTablet Server→Settings→Support→Open log file path -
Direct file path:
- Windows:
C:\Users\[username]\AppData\Local\Temp\com.sunnysidesoft.virtualtablet.server - macOS:
/Users/[username]/Library/Caches/com.sunnysidesoft.virtualtablet.server
- Windows:
For VirtualTablet: Bluetooth Users
To share your log file via email:
- Open the app and navigate to:
VirtualTablet: Bluetooth→Settings→View Logs - Tap the Share icon to attach the log file to an email
Feedback & Feature Requests
Your input helps us make VirtualTablet better! We actively collect and review:
- Feature suggestions for future updates
- Bug reports to improve stability
- User experience feedback to enhance usability
Share your ideas through Discord or email – we read and consider every suggestion!